80% revenue increase in the first year

The challenge

LaIMA OBGYN had just opened and faced the challenge every new medical practice does: building patient trust and a patient base from nothing in Monterey, CA.

Our approach

1. 01 Implemented an automated system to consistently collect patient feedback and generate Google reviews.
2. 02 Combined reputation building with targeted patient acquisition so new patients could find and trust the practice.

The outcome

The strategy delivered an 80% revenue increase in the first year of operation and 80 new Google reviews.

How patients choose a healthcare provider

Patients selecting a clinic or specialist make a trust-first decision. Reputation, reviews, and ease of contact drive who gets the first appointment.

• Patients overwhelmingly research providers online and read reviews before booking, especially for a first visit.
• Review count and recency are among the clearest trust signals when patients compare practices.
• For new practices, building a visible review base early is one of the fastest ways to establish credibility.