Florida contractors do not need another vendor who sends a ranking PDF. They need a partner who will say which dollars produced booked jobs, which towns are duds, and when to pause because crews are full.
A results-driven agency is hired against that standard. The category is full of retainers that buy activity: posts, citations, a new logo. Activity is easy to invoice. Jobs are harder, which is why you should ask for them in the contract.
What “results” has to mean in the agreement
- ·Qualified leads by source, with a written definition.
- ·Booked jobs and revenue you can audit in your job software.
- ·Cost per booked job, reviewed monthly.
- ·Missed-call reporting, because that is often the real leak.
- ·A 90-day Map Pack target for SEO, labeled as a target. No ranking guarantee.
If the agency will not connect to call recordings and your CRM, they are asking you to trust a dashboard they control. Decline.
Ownership and exclusivity
You should own the website, domain, Google Ads account, Google Business Profile, analytics, and call-tracking numbers. If you leave, the assets leave with you. Ask that in writing before you sign.
"How Florida contractors should hire a marketing agency: booked-job reporting, asset ownership, exclusivity, and contracts that survive a 90-day test."
Ask whether they already run a competing HVAC, plumber, roofer, or GC in your metro. One client per category per market is how you avoid paying to train your rival. ServiceLine Pro works that way.
Offers you can compare on a spreadsheet
SEO $3,000 per month. AI SEO and extra link building $1,500 each, only with active SEO. Google Ads $0 agency fee, typically around $5,000 per month spend. Websites $2,500 or $250 per month for 12 months, 30-day build, load under two seconds. PPQL $1,000 deposit credited. ChatGPT Ads $1,500 setup plus $500 per month. OTT from about $5,000 per month for brand, not for inbound calls from the spot.
Month-to-month after a defined onboarding beats a two-year lock that outlasts a bad fit. Published prices beat “it depends” until you are on a sales call.
Red flags
- ·Guaranteed #1 rankings.
- ·Apple Maps Ads as a line item. That product is retired.
- ·Yelp Ads or billboards pushed as the primary lead offer.
- ·Meta ads as the plan for emergency plumbing.
- ·They keep admin access and you get a login that cannot export.
Interview two firms with the same scorecard. Book a strategy call if you want that conversation with ServiceLine Pro. Call (813) 669-7572.
Questions for the sales call
- ·Show me last quarter’s report for a similar trade in a similar Florida metro, with booked jobs, not rankings.
- ·Who owns Google Ads, GA4, Search Console, and the domain registrar?
- ·Do you serve another plumber, HVAC, roofer, or GC in this county?
- ·What is the Map Pack goal, and is it a target or a guarantee? (Guarantee is a no.)
- ·How do you define a qualified lead in writing?
- ·What happens in month four if Maps is not Top 3?
If they dodge exclusivity, assume they will. If they promise #1 in 30 days, assume they will stuff the business name. If they want to run ads in an account they own, you will start over when you leave.
How Florida growth actually shows up
A good agency will tell you to pause ads when you are booked, to drop a ZIP that never closes, and to raise prices if the calendar is full of low-ticket work. That advice costs them media margin at shops that charge a percent of spend. $0 agency fee on ads removes that fight. SEO still needs a monthly working meeting, not a PDF.
Growth from $1M toward $10M is usually operations plus demand. An agency that never asks about close rate, average ticket, or technician count is selling you traffic.
How long should I give an agency before judging?
Give tracking and ads a few weeks. Give SEO a 90-day Map Pack target, then keep going if the work is real. Do not wait a year on rankings alone.
Should I hire a generalist or a trades shop?
Trades experience matters for dispatch, emergency hours, and ticket mix. A consumer-brand agency will optimize for the wrong conversion.
What if they already serve my competitor?
Walk. Shared markets create divided incentives.
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